Declaration on accessibility

Kiel-Marketing e.V. endeavours to make its website accessible in accordance with Section 11 (1) of the State Disability Equality Act (LBGG) and the accessibility requirements pursuant to Section 13 (3) LBGG.

This declaration on accessibility applies to www.kieler-weihnachtsmaerkte.de

Status of compliance with the requirements

This website is currently only partially compliant with Section 13 (3) LBGG.

areas that are not (yet) accessible

The content listed below is not barrier-free:

  • Foreign-language terms are not always labelled as such.
  • Online forms do not show errors directly in the field, the time-out is not displayed and cannot be customised.
  • Some PDF documents are not barrier-free.
  • Explanations in German sign language are not available.
  • Headings are not nested correctly.
  • Contrast ratios in the footer, white font on a light blue background are not maintained.
  • Videos do not (all) have subtitles.

    Reason: Kiel-Marketing is constantly working on improving its website and has not yet been able to make all content and services digitally accessible due to the wealth of material and complexity of the site.

Creation of this declaration on accessibility

This declaration was created on 07.03.2024.

The statements regarding compatibility with the accessibility requirements in this declaration are based on a self-assessment by Kiel-Marketing and by the Test Centre for Accessible Information Technology Schleswig-Holstein dated 14.05.25

The declaration was last reviewed on 26/05/25.

Feedback and contact details

Would you like to tell us about existing barriers or ask for information on the implementation of accessibility? For your feedback and all other information, please contact our responsible contact persons at: online (at) kiel-marketing.de

Kiel-Marketing e. V.
Andreas-Gayk-Str. 31 - Neues Rathaus
24103 Kiel

Telephone:
+49 (0)431 - 6 79 10-0

Complaints procedure

If no satisfactory solution has been found even after your feedback to the above-mentioned contact, you can contact the complaints office of the state of Schleswig-Holstein in accordance with the State Disability Equality Act (LBGG). The complaints office has the task of resolving conflicts on the subject of accessibility between people with disabilities and public bodies in Schleswig-Holstein. The aim is not to find winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the complaints office. The complaints procedure is free of charge. There is no need to seek legal advice. You can find all the information about the complaints procedure on the Complaints Office website. There you can read how the complaints procedure works.

You can reach the complaints office at the following address:

Complaints Office under the Disability Equality Act at the State Commissioner for People with Disabilities

Office address:

Karolinenweg 1

24105 Kiel

Postal address:

P.O. Box 7121

24171 Kiel

Telephone: +49 431 988 1620 E-mail: bbit (at) landtag.ltsh.de

Declaration on the accessibility of booking elements with the TOSC5 website widget

Feratel media technologies AG endeavours to make the TOSC5 website widget accessible in accordance with the Accessibility Act (BaFG) as amended to implement Directive (EU) 2019/882 of the European Parliament and of the Council of 28 June 2025 on the accessibility of websites and mobile applications.

This accessibility statement applies exclusively to the TOSC5 website widget (booking and information widget) integrated on this website.

Status of compatibility with the requirements

The TOSC5 website widget is partially compliant with conformance level AA of the "Web Content Accessibility Guidelines Web - WCAG 2.1" or with the applicable European Standard EN 301 549 V 3.2.1 (2021-03) due to the following incompatibilities and exceptions.

areas that are not (yet) accessible

The content listed below is not accessible:

a) Incompatibility with the BaFG

  • C.9.1.1.1 - For some non-textual content presented to you, there is no equivalent textual alternative that fulfils the same purpose;
  • C.9.1.3.1 - In some cases, information, structure or context conveyed by the presentation of pages cannot be determined programmatically (or is not available via text);
  • C.9.1.3.2 - In some cases, where the order in which content is presented affects its meaning, this is only visual and not structural;
  • C.9.1.4.3 - The visual presentation of text and images containing text does not always have the required minimum contrast ratio, with the exceptions provided for in the regulations (e.g. logos);
  • C.9.1.4.10 - Content that does not require a two-dimensional representation (e.g. data tables or maps) is not rearranged when resized;
  • C.9.2.1.1 - Some features cannot be activated via the keyboard (or a similar input interface);
  • C.9.2.2.2 - Some animations, flashing, sliding or self-updating information are automatically started, have a duration of more than five seconds or are presented in parallel with other content, there are no mechanisms to stop or hide them;
  • C.9.2.4.3 - On some web pages that can be traversed sequentially and where navigation order affects meaning and functionality, some objects that can receive focus do not receive it in an order that preserves their meaning and functionality;
  • C.9.2.4.6 - headers and/or labels do not sufficiently clarify content or functionality;
  • C.9.3.3.2 - In some cases, no labels or instructions are provided when the content requires user input;
  • C.9.4.1.2 - In some cases, the user interface components (including: elements of a form, links and scripted components...), name, role, status, properties and values are incorrect or not set, or the user and their assistive technologies are not notified when these change;
  • C.9.4.1.3 - In some cases, status messages are not presented to the user in a way that assistive technologies can interpret them without shifting focus;

b) Disproportionate load

Converting the accessible PDFs contained in the TOSC5 website widget and creating the accessibility statement in plain language currently represents a disproportionate burden. They are therefore an exception.

c) The content does not fall within the scope of the applicable legal provisions

A version in sign language is not mandatory.

Preparation of this accessibility statement

This declaration was created on 3 June 2025.

The assessment of the compatibility of the TOSC5 website widget with the BaFG for the implementation of the requirements of Directive (EU) 2019/882 was carried out in the form of a review in accordance with WCAG 2.1 at conformance level AA in May 2025.

This declaration was updated on 3 June 2025.

Feedback and contact details

The offers and services via the TOSC5 website widgets are constantly being improved, exchanged and expanded. Usability and accessibility are very important to us.

If you notice any barriers that prevent you from using our TOSC5 website widget - problems that are not described in this statement, deficiencies in terms of compliance with accessibility requirements, please let us know by e-mail. We will check your enquiry and contact you as soon as possible.

Kiel-Marketing e. V.
Andreas-Gayk-Str. 31 - Neues Rathaus
24103 Kiel

Telephone:
+49 (0)431 - 6 79 10-0

Complaints procedure

If no satisfactory solution has been found even after your feedback to the above-mentioned contact, you can contact the complaints office of the state of Schleswig-Holstein in accordance with the State Disability Equality Act (LBGG). The complaints office has the task of resolving conflicts on the subject of accessibility between people with disabilities and public authorities in Schleswig-Holstein. The aim is not to find winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the complaints office. The complaints procedure is free of charge. There is no need to seek legal advice. You can find all the information about the complaints procedure on the Complaints Office website. There you can read how the complaints procedure works.

You can reach the complaints office at the following address:

Complaints office under the Disability Equality Act at the State Commissioner for People with Disabilities

Office address:
Karolinenweg 1
24105 Kiel

Postal address:
Postfach 7121
24171 Kiel

Telephone: +49 431 988 1620 E-mail: bbit (at) landtag.ltsh.de